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Policies

Thanks for stopping by the Woodengiftstore. In this shop you can buy toys for kids and for great gift for any loved  ones in your life.

Communication

Note: All communication will take place through Woodengiftstore Customer Communication system. You will receive a confirmation message and a copy of the invoice once you place your order and your payment has been accepted. We will send a confirmation that your order has been accepted within 3 business days. And finally you’ll receive another communication with the tracking details once your order ships. Note that you’ll also receive notifications of these events if you’ve enabled notifications.

Payment

Payment is due at the time of checkout. We accept Credit Cards and PayPal.

Shipping

We ship worldwide.

Tracking

Tracking is included in the price, and you’ll get an email with tracking details when your order ships. You can find the tracking details for all of your Woodengiftstore purchases here: https://www.track-trace.com/post

Refunds and exchanges

We offer a 100% money-back guarantee or exchange on all items. You’ll only have to pay the return shipping cost.

You can return the product within 14 days of purchase. If you are not satisfied with your purchase for any reason, please contact us and we will find a way to set things right

whether through an exchange or refund.